It is never easy starting a new job, but for Adam, our new external project co-ordinator, starting at Servaclean was like no other. Within 3 weeks of commencing employment in March 2020, the country was placed in National Lockdown and Adam together with other Servaclean team members went on furlough.
We caught up with Adam as he returned from furlough, and back into the Servaclean office, to find out how the pandemic has been for him and what he is looking to do now he is back.
What has the last year been like for you personally?
Like everybody the last year or so has been unprecedented, out of the ordinary and at times worrying but there have been positives as well.
For instance, before joining Servaclean I had worked away internationally for ten years so it was the longest period that I had ever been at home. Fortunately, my family also saw this as a positive!
Have you learned any new skills in lockdown?
No new skills as such but I certainly utilised the ones that I already had – a new shed, kitchen and patio certainly kept me occupied!
How did Servaclean support you during furlough?
Regular business updates regarding the state of play, training opportunities and effective utilisation of flexible furlough allowed me to get out on site as and when restrictions allowed.
What are you looking forward to most at Servaclean?
Finally being able to get fully stuck into the role and out on the road assisting in the delivery of a market leading product to a diverse customer base ranging from small, single operators to some of the largest hospitality operators in the country.
What sort of things will you be doing day to day?
My role involves the co-ordination of projects from order stage through to installation, commissioning and aftersales support. Liaising with customers, site surveys, pre-installation checks and commissions are all part of the role as well as assisting in the continuous improvement and development of the product.
The Servaclean team are all looking forward to working with Adam. With a new van and all his enthusiasm, we are confident he will be able to enhance our customer experience for our valued clients and become a great asset to the company.